Warranty coverage is provided according to the applicable manufacturer’s warranty. Please contact us if you have a question about coverage for a specific item.
Some products are intended for racing or off-road use and are not designed for street use. They may not be legal for on-road use in some provinces or territories. Check the applicable requirements before purchasing or installing.
You’re welcome to contact us with a lower advertised price for review. Price matching is not guaranteed; each request is reviewed individually. Compare prices in CAD and consider any applicable shipping, duties, taxes, brokerage, or other charges so you can compare the total cost.
Most orders are delivered in an estimated 3–5 business days. Delivery timing depends on item availability, warehouse location, destination, and carrier; remote areas may take longer. Special-order items may take longer. We do not offer free shipping.
We currently do not deliver to PO boxes.
Tracking information is emailed when your order ships. The current process sends a Purolator tracking number; if your shipment uses a different carrier, the tracking details may differ.
No. You will not be charged any additional shipping, delivery, customs, or brokerage fees when your package arrives.
Some oversized items may require an additional shipping charge. If an additional charge applies, we will contact you before proceeding.
Orders typically ship within 24 hours. Orders placed before 2 p.m. may ship the same day. Dispatch timing can vary with item availability and warehouse processing.
If an item you ordered is on back order, we will contact you before proceeding with your order.
We currently ship to Canada and the United States only.
If your order arrives damaged, contact us promptly and keep all packaging and labels in case the carrier needs to inspect them. We’ll review the issue and advise you on the next steps; obtain return authorization before sending anything back. If the reported damage is inspected and the item is found to be sound, a 30% restocking fee applies. If the issue is not your responsibility, customer-error return charges do not apply.
Most unused, unopened in-stock items may be eligible for return within 90 days. Most electronics have a 30-day return window. Return authorization (RMA) is required before sending an item back. Exclusions include mounted wheels, painted items, and certain special orders.
For eligible returns caused by customer ordering error, the restocking fee is 10% for in-stock items and 30% for special-order items. The customer pays return shipping, and original shipping charges are non-refundable. These customer-error charges do not apply when the issue was not the customer’s responsibility. An item reported as damaged but inspected and found sound is subject to a separate 30% restocking fee.